In the Creating High-Quality Results and Outcomes Necessary to Improve Chronic (CHRONIC) Care Act, Congress took a significant step to advance whole-person care and improve the health status and quality of life of Americans with complex needs receiving Medicare. Through the creation of Special Supplemental Benefits for the Chronically Ill (SSBCI), effective in 2020, Congress provided Medicare Advantage (MA) plans with a new platform and unprecedented flexibility to address beneficiaries’ individualized needs, including those that are not strictly medical.

LTQA and ATI Advisory, with support from The SCAN Foundation, have led national efforts to advance understanding and utilization of these person-centered, non-medical supplemental benefits in MA. Find all of LTQA and ATI Advisory’s resources on non-medical supplemental benefits in MA here.


ATI Advisory is at that intersection, helping businesses and policymakers understand the complexities surrounding complex needs populations. We aspire to transform healthcare delivery systems to deliver flexible, individualized care to complex care populations.


The SCAN Foundation is an independent public charity devoted to transforming care for older adults in ways that preserve dignity and encourage independence.